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Frequently Asked Questions
How do I know my order is confirmed?
You will get a confirmation through that your payment has been processed successfully, after checking out the payment process. Then you will receive an order confirmation email at your registered email address.
How long does shipping take?
- Orders are usually dispatched within 1 working day.
Delivery timelines:
- Tami Nadu & Pondicherry : 1-2 working days
- Kerala & Karnataka - 2-3 working days
- Other States - 3-5 working days
- International shipping charges and delivery timelines vary by location
How can I modify my products or address after placing an order?
Once your order has been placed, your address and phone number or product details cannot be modified. Most of the orders will be processed and dispatched within a short window so we do not encourage modification of order details. However, Please Message us on WhatsApp +91 93448 60143 for further assistance.
Do you offer international shipping?
Yes, we offer international shipping.
For International Orders — WhatsApp us at +91 93448 60143
View Shipping Policy For International Orders.
How can I track my order?
Once the order is dispatched, you will receive a confirmation email, along with tracking details, or you can Log-in to your account and click the order history and know the order status.
What payment methods do you accept?
We accept all major credit and debit cards, net banking, and UPI Payments (e.g., Paytm, Google Pay, Phonepe,BHIM). All transactions are securely processed using SSL encryption.
What is the refund Policy?
- Returns are accepted only for incorrect shipments or stencil product damage. In case of damage, a parcel opening video showing the damage is required. You can Message us on WhatsApp +91 93448 60143 with the video and your order details
- For incorrect shipments or product damage, return shipping charges will be borne by us.
- No returns, refunds, or exchanges for stitched products.
How do I contact customer support?
ou can reach our customer support team via WhatsApp us at +91 93448 60143
How do I know my order is confirmed?
You will get a confirmation through that your payment has been processed successfully, after checking out the payment process. Then you will receive an order confirmation email at your registered email address.
How can I track my order?
Once the order is dispatched, you will receive a confirmation email, along with tracking details, or you can Log-in to your account and click the order history and know the order status.
How long does shipping take?
- Orders are usually dispatched within 1 working day.
Delivery timelines:
- Tami Nadu & Pondicherry : 1-2 working days
- Kerala & Karnataka - 2-3 working days
- Other States - 3-5 working days
- International shipping charges and delivery timelines vary by location
What payment methods do you accept?
We accept all major credit and debit cards, net banking, and UPI Payments (e.g., Paytm, Google Pay, Phonepe,BHIM). All transactions are securely processed using SSL encryption.
How can I modify my products or address after placing an order?
Once your order has been placed, your address and phone number or product details cannot be modified. Most of the orders will be processed and dispatched within a short window so we do not encourage modification of order details. However, Please Message us on WhatsApp +91 93448 60143 for further assistance.
What is the refund Policy?
- Returns are accepted only for incorrect shipments or stencil product damage. In case of damage, a parcel opening video showing the damage is required. You can Message us on WhatsApp +91 93448 60143 with the video and your order details
- For incorrect shipments or product damage, return shipping charges will be borne by us.
- No returns, refunds, or exchanges for stitched products.
Do you offer international shipping?
Yes, we offer international shipping.
For International Orders — WhatsApp us at +91 93448 60143
View Shipping Policy For International Orders.
How do I contact customer support?
ou can reach our customer support team via WhatsApp us at +91 93448 60143